Disneyland Resort Guest Services

• ATM
• Child Care/Baby Centers
• First Aid
• Kennels
• Lockers
• Lost Children/Adults
• Smoking Areas

 

 

 

Chase ATM Machines are located throughout the Disneyland Resort at the following locations:

Disneyland Park

• Main Street - To the right of Disneyana
• Frontierland - Near the entrance
• Fantasyland - Outside of Fantasyland Theatre
• Tomorrowland - Near the former Starcade
• Main Entrance - Outside near lockers

Disney California Adventure

• Buena Vista Street - Near the restrooms/lockers by the entrance
• Hollywood Land - Behind Off the Page
• Pacific Wharf - Near Lucky Fortune Cookery
• Pixar Pier - To the right of Bing Bong's Sweet Stuff
• Paradise Gardens Park - Near the restrooms by The Little Mermaid: Ariel's Undersea Adventure
• Cars Land - Near restrooms behind Flo's V8 Cafe
• Main Entrance - Outside near lockers

Downtown Disney

• LEGO Store - Wall by the Restrooms
• Wetzel's Pretzels - Near the restrooms

Disneyland Hotel ATM

• Main Lobby

Disney's Grand Californian Hotel & Spa

• Main Lobby - Near restrooms

Disney's Paradise Pier Hotel

• 1st Floor Hallway - Near restrooms and convention space

 

 

 

Child Care

The Disneyland Resort does not offer babysitting services for children.  For licensed babysitting, please contact guest services at your Disneyland Resort or Good Neighbor Hotel.

Baby Care

Disneyland Resort Baby Centers offer guest a place to prepare formulas, warm bottles. nursing and change diapers. The Centers also offers items for purchase via a vending machine (credit cards only), including bottles, diapers and formula. Diaper machines and changing tables are also available in most rest rooms in the parks. Training potty and a variety of baby sundries are also available.

 

Baby Center Locations: 

Disneyland Park - Located at the northeast end of Main Street, U.S.A. next to First Aid.

Disney California Adventure -Located in Pacific Wharf District next Ghirardelli

Baby Changing Table Locations:

Baby changing locations can be found throughout the parks in most men and women’s restrooms. 

Multi-pack diapers are available at Stroller Shops. Individual diapers available in most major restrooms for $1.

 

 

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Disneyland Resort First Aid centers offer refrigerators for storage of medications and special dietary needs. For emergencies, dial 911 from any phone.

 

 

• Disneyland Park
  First Aid Center is located at the end of Main Street across from Central Plaza.

• Disney California Adventure
  First Aid Center is located in the Chamber of Commerce building on Buena Vista Street behind Oswald's

• Downtown Disney
  Contact the nearest Cast Member.

 

• Disneyland Resort Hotels
  Call the Front Desk for assistance.

 

An indoor Kennel is available to the right of the entrance to Disneyland Park for Disneyland Park and Disney California Adventure. The Disneyland Resort Kennel accepts Credit Cards, Cash, Disney Gift Cards and Disney Dollars. Food is provided or you are welcome to bring your own. You must return to the Kennel to walk your animal so please add this to your schedule. The Kennel does not provide overnight boarding.  Animals can be dropped off 1/2 hour prior to park opening and must be picked up 1/2 hour after the park closes.

The Disneyland Kennel Club welcomes: dogs, cats, birds (unless there is an avian bird flu alert), rabbits and non-venomous reptiles. (They do not accept ferrets.) Dogs and cats four months or older must have official vet records that show their most recent rabies, distemper and hepatitis vaccinations. Cats also need proof of feline leukemia, rhinotracheitus and calcivirus vaccinations.

Price: $20.00 Per Day

If you are traveling with your pet, you must park in the Mickey & Friends parking structure if you wish to board your pet at the Kennel. If you park in a different area, you will not be allowed to board the shuttle since they are not owned by Disney.

Contact them by calling 714-781-4565. Reservations are not accepted and the Disneyland Kennel is not open for Magic Morning.

Below are some additional options outside the Disneyland Resort:

 Animal Inns of America
10852 Garden Grove Blvd
Garden Grove, CA 92843
(714) 636-4455

Petopia Pet Resort
2417 N Batavia St.
Orange, CA 92865
(714) 637-1986

Camp Bow Wow Anaheim
1431 N Daly St
Anaheim, CA 92806
(714) 633-2267

 

 

 

If you don’t want to carry those heavy backpacks and purchases, the Disneyland Resort offers lockers in both parks and central plaza.  Lockers located in the parks are smaller so if your plans include a picnic in the picnic area, you will need to store your items in the larger lockers located inside of the picnic area (outside food is not allowed in the parks).

Size/Price

• Small 12"x x 18"h x 12.6"d - $7 All Day (All locations)
• Large 12.5" x18 " x 19" - $10 All Day (All locations)
  
• X-Large 15" x 25 " x 19 " - $11 All Day (All locations)
  
• Jumbo 15" x 25" x 25" - $12 All Day (Inside picnic area only)
• Super Jumbo 18" x 25" x 37" - $15 All Day (Inside picnic area only)

Locker Locations:

• Disneyland Park
  The lockers are located half-way down Main Street U.S.A. behind the Market House.

• Disney California Adventure

Lockers are located just inside the park Main Entrance to your right.

• Esplanade/Downtown Disney/Picnic Area
  Guests can use lockers outside the main entrance to both Disneyland Park and California Adventure to store larger items and items not allowed in the parks (food, large backpacks and coolers).

Frequently Asked Questions:

Will I be able to rent a locker if I arrive at the parks later in the day?
Lockers are available on a first come, first serve basis and they do run out of lockers on busy days.  If the lockers are not available in the parks, try the lockers located outside in Central Plaza.

We plan on having a picnic, can we store our food and drinks in a locker?
Since outside food and drink are not permitted in the parks, these items can be stored in the larger lockers located in Central Plaza.

Who do I pay when I select my locker?
Disney uses ‘Smarte Lockers’ so you will be able to pay with cash or credit cards at the time you select your locker.

What if I lose my locker key?
There are no keys, you will receive a PIN code and will be able to access your locker at any time throughout the day. Please see Guest Services if you lose your PIN number.

 

 

As someone who has experienced this (I lost my 12 year old Brother for 4 hours on the 4th of July many years ago), it is possible to lose track of Children and Adults in the parks, especially on busy days.  It’s always a good idea to discuss this with your family and set up a meeting location in case you are separated.  Parents should monitor the location of their children at all times and hold their child's hand in busy traffic.

If you find yourself in this position, don’t panic!  Disney Cast Members are trained to handle these situations and will assist your lost child (and panicked parent). It’s also a good idea to tell your children if they do become lost to find the closest Disneyland Employee and they will help them.

Guests Aged 11 or Under

Guests aged 11 and under are taken to the Baby Care Center in Disneyland Park or Disney California Adventure. Lost children in Downtown Disney are taken to either the Disneyland Hotel or the Baby Care Center in Disneyland Park.

Guests 12 and older

Guests 12 and over may leave a written message at City Hall or the Guest Relations Lobby or wait there.

No matter how careful you try to be, this is a common occurrence.  The funny part is once you locate your child, they will probably be having such a great time with Disneyland Cast Members they won’t want to leave.

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Disneyland Resort Smoking Policy

Smoking is not allowed inside Disneyland Park, Disney California Adventure, Downtown Disney, or any of the resort hotels. Designated smoking areas are located outside bag check.