Central Reservations Address
Walt Disney World Central Reservations
P.O. Box 10,100
Lake Buena Vista, FL 32830
Childcare at Walt Disney World
Kid's Nite Out, Inc: (407) 828-0920
Disney College Program Disney Complaints and Comments:
Walt Disney World Guest Communications
P.O. Box 10,040
Lake Buena Vista, FL 32830-0040
NOTE: You can also submit Cast Compliments easily within the My Disney Experience app!
Disney Disability Services
(407) 560-2547
Disney Guest Services (Billing)
(407) 828-5630
Disney Passholder Information and Reservations
(407) 560-PASS or (407) 827-7200
Email dedicated Annual Passholder Help Team
(407) WDW-DINE or (407) 939-3463
Disney Travel Company
Walt Disney Travel Company
P.O. Box 22094
Lake Buena Vista, FL 32830
If you lose an item at any Walt Disney World theme park, Disney Springs, Transportation (including busses, monorails and watercraft), ESPN Wide World of Sports Complex or Disney Water Park. The Walt Disney World Resort uses Chargerback to help track lost and found items. Guests should fill out an online lost item report, available here.
Once you've filled out the online form, you will receive an email with a claim number for your lost item.
If you've lost an item at a Walt Disney World Resort hotel, contact the specific resort Lobby Concierge for assistance.
Highly valuable items (such as wallets, purses, credit cards, prescription glasses, and cameras) will be held for 90 days.
Items of lesser value (such as sunglasses, hats, toys and clothes) are held for 30 days.
If you have already submitted an online claim for a lost item and you have a question, you can contact Lost and Found at (407) 824-4245. Guests under 18 years of age must have parent or guardian permission to call.
My Disney Experience, MagicBand and MagicBand+
Tours and Recreation around Walt Disney WorldDisney's All-Star Movies Resort: (407) 939-7000
Disney's All-Star Music Resort: (407) 939-6000
Disney's All-Star Sports Resort: (407) 939-5000
Disney's Animal Kingdom Lodge: (407) 938-3000
Disney's Art of Animation Resort: (407) 938-7000
Disney's Beach Club: (407) 934-8000
Disney's Beach Club Villas: (407) 934-2175Disney's Grand Floridian Resort & Spa: (407) 824-3000
Disney's Old Key West Resort: (407) 827-7700
Disney's Polynesian Resort: (407) 824-2000Disney's Saratoga Springs Resort & Spa: (407) 827-1100
Walt Disney World Swan: (407) 934-3000Shades of Green-
US active and
retired Military personnel & their families only
(407) 824-3600